Terms and Conditions
1. Introduction
Before using the services provided by VegaStars Casino, please read this document carefully. By creating an account and playing on our platform, you confirm that you fully accept these Terms and Conditions and agree to follow them. This agreement acts as a legally binding contract between you (the “Player”) and the operator, regardless of your physical location.
The website vegastars.com (referred to as “VegaStars”, “Casino”, “we”, “our”, or “us”) is managed by Neptune Projects S.R.L., a company legally registered in Costa Rica under registration number 3-102-900308 and headquartered at 1600/2 Nest Freses, Curridabat District, San Jose, Costa Rica. The company holds a valid gaming license issued by the Tobique Gaming Commission.
It is entirely your responsibility to ensure that online gambling is lawful in your country before using our services. If any part of our offer conflicts with your local legislation, you must refrain from registering or accessing our platform.
2. Player Eligibility
Only adults who are 18 years or older (or who have reached the legal gambling age in their country of residence) are allowed to register and play at VegaStars. We may request documents to confirm your age and identity at any time. If a player fails to meet this requirement, their account will be suspended, and any winnings canceled.
By opening an account, you acknowledge that gambling involves financial risk and may result in loss of funds. You accept that all participation is voluntary and performed at your own discretion.
3. Restricted Access
VegaStars Casino does not provide services to individuals located in jurisdictions that prohibit online gaming. Players from countries such as the United States, the United Kingdom, France, Spain, Italy, Germany, and the Netherlands are not eligible to create an account or play for real money.
We also reserve the right to block users who are subject to international sanctions or located in territories where our license is not recognized. Some games may be inaccessible in certain countries due to restrictions imposed by software providers.
4. Account Rules
Each player is permitted to maintain only one active account. Any duplicate, shared, or fraudulent accounts may be permanently closed, with balances forfeited.
Deposits must be made exclusively from payment methods registered in the player’s name. We do not accept third-party transactions. Suspicious activity, bonus abuse, or any attempt to manipulate our systems will lead to immediate suspension and reporting to relevant authorities.
All withdrawals are subject to verification (KYC). We may request identity documents, proof of address, or source of funds before processing payments.
5. Financial Operations
The minimum deposit amount is €20 or its equivalent in other currencies. Withdrawals are processed using the same payment method used for deposits whenever possible.
The casino reserves the right to delay or split large withdrawals exceeding $50,000 per month, except for progressive jackpots, which are always paid in full. All transactions are monitored to prevent money laundering and fraud.
Please note that the casino is not a financial institution — your account does not generate interest, and we do not offer currency exchange services.
6. Fair Play and Liability
All games on VegaStars are provided by certified developers and undergo regular testing to ensure fairness. However, we are not responsible for technical malfunctions, internet instability, or player-side device issues.
You acknowledge that gambling may lead to monetary loss, and VegaStars Casino cannot be held liable for any damages or losses that occur while using our website.
7. Responsible Gaming and Legal Framework
VegaStars supports responsible gaming. You may set personal limits, self-exclude, or request account closure at any time by contacting [email protected].
These Terms and Conditions are governed by the laws of Costa Rica. All disputes or claims will be handled by the competent courts within this jurisdiction.